What is Hunt pilot in Cucm?
4 min read
Asked by: Eric Cole
The hunt pilot is the number users call to reach CUC. Navigate to Call Routing, Route/Hunt, Hunt Pilot.
What is Cisco hunt pilot?
Hunt pilots are the numbers that will match on dialed digits to invoke the hunting process. A hunt pilot can be called directly or a call may be forwarded to the hunt pilot from an IP phone that received a call and is configured to forward calls to the hunt pilot to provide call coverage.
How do you create a hunt pilot in CUCM?
So first you have to login to the cisco. Call manager. Then you should navigate old outing route hunt and you can see line group hunt list and hunt by that least there first you have to create.
What is hunt list?
A Hunt List lists a set of Line groups in a specific order. A hunt list then associates with one or more hunt pilots and determines the order in which those line groups are accessed. The order controls the progress of the search for available directory numbers for incoming calls.
What is a hunt group Cisco?
A Hunt Group is a group of lines that are organized hierarchically, so that if the first number in the hunt group list is busy, the system dials the second number. If the second number is busy, the system dials the next number, and so on.
How do you set up a hunting pilot?
Hunt Pilot
- Navigate to Call Routing, Route/Hunt, Hunt Pilot.
- Configure the hunt pilot number.
- Set the route partition.
- Enter a description.
- Configure the hunt list; point the pilot number to the hunt list created previously.
- Set route options; use Default to route calls to CUC.
- Configure the outside dial tone.
How does a hunt group work?
A hunt group is a set of connections and rules that route incoming calls to a group of users until someone is available or all users have been tried. If a call is routed through the hunt group and every user is busy, the call is then routed to voicemail.
What is the difference between a hunt group and a pickup group?
Hunt groups
Phone calls can be distributed to one phone after another (in a list or longest idle) or to all the phones at once. A pickup group differs from a hunt group in that the user has to dial a number or press a button to pick up the call, where as in a hunt group the call will be delivered automatically.
What is maximum hunt timer?
Maximum Hunt Timer controls the maximum time for which Line Group members can ring. So let say you have couple of members in Line Group with RNA timer set to xx value, but you want if no one answers the call with in yy Timer, call should forward to desired DN.
What is Route Group in CUCM?
Route Group. A route group is a list of devices (gateways and trunks). It is recommended to put such devices into the same route group that have identical digit-manipulation requirements, because digit manipulation can be configured only once per route group during route list configuration.
How do you create a hunt group in Call Manager?
Configuring our Hunt List we go into our Call Routing > Route/Hunt > Hunt List option and then we can select the Line Groups. First of all we will set the Unified Communications Manager group then we’ll go in and we’ll add a Line Group. Once we do that, we’ll see all of the different Line Groups that have been created.
How do I set up a hunt group?
Add a Hunt Group
- Sign in to My Account and select Phone from your subscribed services. …
- Expand the Account menu and select Hunt Group.
- Select Add Hunt Group and select Manage.
- In the Basic settings section, select Edit to enter a Hunt Group name and select a Time zone.
- Select Edit Users to assign users to a Hunt Group.
What is a broadcast hunt group?
A Hunt number/group is not connected to a particular handset, but incoming calls to a particular number (hunt number) are routed to a pre-defined group (hunt group) of extension numbers. The call can be broadcast or rotated through the pool of lines until a free line is found and the caller is connected.
What is a sequential hunt group?
“Linear” or Sequential Hunt Groups
With sequential ringing, the incoming call rings each agent in the hunt group one-by-one. If one line is busy, or misses the call, the call will proceed to the next number on the list until all available agents have been contacted.
What is RNA reversion timeout?
The RNA Reversion Timeout is available (to pullback and re-distribute calls) to the next available or idle Agent. This setting is done at the Line Group level. RNA Reversion Timeout.
