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How do I connect my Xfinity camera?

3 min read

Asked by: Whitney Jones

Prepare and Test Your System

  1. Make sure your router and touchscreen are both connected to your in-home network. …
  2. On your Home screen: …
  3. Enter your Master Keypad Code.
  4. On the Categories screen, tap Home Devices.
  5. On the Home Devices screen, tap Cameras.
  6. On the Cameras screen, tap Add a Camera.

How do I get my Xfinity camera to work?

Just place the camera where you want it plug it in and you're ready to go. If you're mounting your camera to a wall use the materials that came with your getting started kit to attach it securely.

Why is my Xfinity camera not working?

My camera won’t pair.

Make sure that the camera is plugged into the power adapter. Restart the camera by unplugging the camera’s power adapter from the wall outlet and plugging it back in. The camera will take approximately three minutes to restart. If the problem persists, reset the camera to factory settings.

Are Xfinity cameras connected to WiFi?

Xfinity Cameras and Video Doorbells use your home WiFi to connect to the Internet. Note: If you’re using an Apple device (iOS 14+) from home, you must allow your device to access your home WiFi network for the best live video streaming experience.

How do I get my Comcast camera back online?

Xfinity Cameras

Unplug the power adapter from the wall outlet, wait 10 seconds and then plug it back in. The Camera will restart and automatically reconnect to WiFi which takes about three minutes.

Why are my security cameras not working?

Reboot the security camera

Reboot the device. Rebooting your security camera will release its cache to flush, re-calibrate the settings, and revise connections. Directly unplug the security camera from its power supply then wait for a few seconds before plugging it again. This will reboot it.

How do I connect to my Xfinity camera without service?

Xfinity Home Security lets you own the camera so that you can use it without Service. Disconnect and Reset all the devices in the Xfinity Network and hook it up to your new local network to start using it without service.

How do I reset my Xfinity security?

Reset TCA300 or XH1-TC Touchscreen

Remove the battery cover from the back by inserting your finger in the hole and pulling down. Remove the battery and unplug the power cord. Wait 10 seconds and replace the battery and plug in the power cord. This will restart the touchscreen.

Does Xfinity Home security work without wifi?

Xfinity — Xfinity offers 100% wireless home security, but it does require a high-speed internet connection. The systems also offer battery and cellular backup. Many of their packages and bundles come with the required internet connection.

How do I find my Xfinity access code?

Your Security PIN can be viewed in two locations in the Xfinity My Account app:

  1. On the Account Information page, you can view your Security PIN at the bottom.
  2. On the Voice and Data Modem screen, you can view your PIN by tapping Show Voice Security PIN, which displays beneath your phone number.