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Di2 not responding troubleshooting

5 min read

Asked by: Maria Coleman

How do I reset my Di2?

Unfortunately there is no such thing as a Di2 reset – the closest you can get to a full reset is to disconnect the battery for 30 seconds and then reconnect it. That will cut power to all components and restore them to a somewhat ‘neutral’ state.

How do I get Di2 out of crash mode?

To reset crash mode on 10-speed (6770) and 11-speed Di2 (6870, 9070, R8050, R9150, GRX), you get on your bike and press and hold the button on your junction box for 5 seconds until a red light flashes. The rear derailleur will now go through all the gears, so make sure sure you spin the cranks until it’s done.

How do you wake up Shimano Di2?

Usually you ‘wake up’ the Di2 system by shifting once, or by pressing the button on the rear derailleur. Your bike computer should then be able to see the Di2 system, and connect to it.

How do you reset a Di2 derailleur?


Quote from video: All you need to do is put the system into crash recovery mode and reset the rear.

How do you check a Di2 battery?

Checking the main Di2 battery charge level is really easy – you just press the rear derailleur button. Pressing the button for 0.5 seconds or less will turn on the LED, indicating the remaining battery charge.

When should I replace my Di2 battery?

The easy answer is: when it no longer holds charge or depletes very quickly. Shimano say their battery is rated for 300 full charge cycles. This means that if you charge the battery every other week it should be good for about 11 years.

What does a green and red light mean on Di2?

If you see a green light for about two seconds, you have a fully charged battery. If a green light flashes five times, the battery is at about 50 per cent. A solid red light means about 25 per cent of the battery’s charge left. A flashing red means that it’s almost dead.

What do the lights on Di2 mean?

The junction box light will come on and show you the charge level of the system: 100% charge – light illuminates green for 2secs. 50% charge – light flashes green 5 times. 25% charge – light illuminates red for 2secs. 0% charge – light blinks red 5 times.

How long does it take to charge a Di2 battery?

The Shimano Di2 Internal Battery Charger makes charging your Di2 electronic shifting system a snap. With its indicator lights that tell you when it’s charging and when it’s fully charged, you don’t have to guess. Plus, a full charge takes just 90 minutes.

How long do DI2 batteries last?

A modern Di2 battery will last between 2000 and 5000 kilometers per charge. This depends a bit on how often you shift and also your shifting style.

How do I charge my DI2 internal battery?

Quote from video: I just take the battery off my bike plug it into the charger for an hour and a half wait for the light to go green and then I know it's all charged. And ready to go.

Does DI2 go to sleep?

No, Di2 does not go to ‘sleep’.

How do I know when my di2 needs charging?

Quote from video: The top LED under the battery symbol will then illuminate a solid green light indicates a full charge.

How do I check my battery level?

Check battery life & use

  1. Open your phone’s Settings app.
  2. Under “Battery,” see how much charge you have left, and about how long it will last.
  3. For details, tap Battery.
  4. For a graph and list of battery use, tap Battery Usage. ​​To see or change how a listed app uses battery, tap it.


How do I find my di2 firmware?

The other method to check for updates is to connect your bike to a computer. Plug in the charger, run E-Tube Project, select your bike type and Connect’. After the connection check is complete the application will let you know about any components that have outdated firmware.

How do you calibrate Di2?

Quote from video: And then you need to enter adjustment mode yes that's right adjustment mode to do that you need to press. And hold the button on your di2 junction box now it's normally located underneath the stem.

What do the lights on Di2 mean?

The junction box light will come on and show you the charge level of the system: 100% charge – light illuminates green for 2secs. 50% charge – light flashes green 5 times. 25% charge – light illuminates red for 2secs. 0% charge – light blinks red 5 times.

How do you adjust Di2 shifting?

Adjustment mode



Shift the front derailleur to the small chainring. Shift the rear derailleur to the 5th largest sprocket. Press and hold the button on your junction box until the red LED illuminates, indicating you’re in adjustment mode.

Why is my front derailleur not shifting?

Common Front Derailleur Problems. Front derailleurs may cause sluggish or inaccurate shifting because (A) the derailleur body is not positioned properly, (B) the derailleur limit screws are not adjusted correctly, (C) the mechanism is dirty or (D) the cable is damaged or improperly tensioned.

How do you fix a Shimano shifter that won’t shift?

Quote from video: And get some slack in your cables. And then just unhook the cable housing from the cable. Stop there and that'll allow you to get some slack there and shift it through the full range. Without.