How long does it take to get a refund from Xfinity?

Asked by: Lance Paquin

If you would like your balance refunded, contact us. Note that refund checks can take up to six weeks to process.

How do I get my money back from Comcast?

If you think Comcast made a mistake in your account billing, you can contact their customer service and ask for a refund. You should contact them within 120 days of receiving your bill. If you have trouble managing your Comcast expenses, you can use DoNotPay’s help to lower your Comcast bill.

How long does it take for Xfinity to process payment?

Payment processing can take up to three business days. Your automatic payment also shows as an upcoming payment on the Overview page each month listing the amount and scheduled date.

What does it mean when you have a credit on your Xfinity account?

Credits can also be added to your account because of rewards you have earned or because of a mistake in a prior bill. If the total of your credits exceeds the amount you owe, your statement shows a credit balance. This is money the card issuer owes you.

Does Xfinity have a money back guarantee?

We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices.

How much does Comcast charge for unreturned equipment?

between $100-$300

How much does Comcast charge for unreturned equipment? While there is no fixed charge, users have been charged anywhere between $100-$300 for unreturned equipment.

Does Comcast have a forgiveness program?

Requirements. The amnesty program is only for families with outstanding Comcast debt more than one year old. You must be the owner of the past Comcast debt in order to receive amnesty. You must meet all other Internet Essentials eligibility requirements.

How do I cancel a pending payment on Xfinity?

Managing or Canceling Scheduled Payments

Click Manage Scheduled Payments under the Billing tab. Click Manage to change the amount, date, or payment method of a scheduled payment. Click Cancel Payment to cancel a scheduled payment entirely.

How long does it take payment to process?

Credit card transactions typically take 48 hours to settle. An authorization is issued immediately; however, it takes 48 hours for the money to be moved.

Does Xfinity bill one month in advance?

By default, your Xfinity Mobile bills are paid automatically every month with the active card you have on file. Or, you can make a one-time payment when your billing cycle closes but before your auto-pay date arrives.

What is a 30 day money back guarantee?

In other words, you can get your money back for any purchase made within the past 30 days. Users can request a refund of their full payment in just a few steps.

How long do you have to cancel Xfinity?

It is important for you to know that when cancelling Xfinity TV or internet services there are no penalties if completed within 30 days of your installation. This way you can get out early without any fees associated.

How do I cancel my Comcast Internet and keep 2021?

To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you’re speaking with Retention. If they’re not Retention, let them know you’d like to be transferred.

Will Comcast lower my bill if I threaten to cancel?

“Threatening to cancel will get you further than outright asking for a discount.” So just say “I’d like to cancel my service please.” You’ll almost certainly be transferred to a “retention specialist” whose job it is to change your mind.

What happens when you cancel Xfinity?

Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.

Why is it so hard to cancel cable?

“Customer acquisition is expensive in a market that’s at near capacity, and so they do what they can to get people to stay, and to make it difficult to unsubscribe,” says Alan Wolk, the lead analyst for TVRev. “Lengthy hold times on phone chains are presumed to be part of the plan as well.”

Is it worth it to cancel cable?

When you stop and consider it, having cable TV is really just a want and certainly not a need. If you’re truly looking for ways to save money, then canceling your cable is an excellent option to save over $200 per month.

What’s the hardest to unsubscribe from?

Take a look at five types of subscriptions that are typically hard to get out of — and find out how to cancel them.

1. Women’s Clothing and Shoe Subscriptions. …
2. Cable and Internet Subscriptions. …
3. Book and Audiobook Subscriptions. …
4. Online Gaming Subscriptions. …
5. Gym Memberships.

How hard is it to cancel Comcast?

Request a call back. Chat with us online. Visit your local Xfinity Store. Complete a simple online cancellation form (we’ll call you within two business days of receipt to confirm your request).

How long do I have to cancel Comcast before new customer?

No discounts until you close your account and then wait 1 day and you are a new customer again. It’s not just Florida that does it. Xfinity doesn’t like to give out new customer pricing on Internet only. They will give you a great deal on double play or better.

Do I have a contract with Xfinity?

Sign in using your XFINITY username and password. Click the Settings tab. Click the Legal Agreements & Contract link under Account Details on the left-hand side of the screen. Click the View link to see more details about your contract and/or legal agreements with Comcast.

Can you cancel Xfinity in person?

You can cancel your Xfinity service in many different ways, including over the phone, via online chat, in person by visiting an Xfinity store, through an online form or via mail.

Can I pause my Xfinity service for a month?

How does the Seasonal Convenience Plan work? You can put your Xfinity services on hold with no reconnection charge and no service call needed when you return — availability and plans vary by location. This is one of the great benefits of the Seasonal Convenience Plan.

How do I cancel my Comcast no fee?

You can cancel in 4 ways: Calling Comcast Retention at 1-800-XFINITY. Chatting with them online on the Xfinity website. Visiting an Xfinity Store nearby.

How much is Comcast internet by itself?

Xfinity internet plans and packages in your area

Why did my Xfinity bill go up 2022?

A Comcast spokesperson told TV Answer Man that the price increases are due to content providers continuing to increase channel carriage costs, particularly for broadcast television and sports.

How Fast Is Comcast $10 internet?

50 Mbps

Comcast is doubling the speed of its Internet Essentials package, its $10-a-month product to connect low-income families to the internet. From March 1st, new and existing users will automatically be able to receive download speeds of up to 50 Mbps, and uploads up to 5 Mbps.