How does Xfinity Home Phone service work?
6 min read
Asked by: Jennifer Meyer
Xfinity Voice is our digital phone service known as VoIP (Voice over Internet Protocol). It takes your phone service online to give you amazing call clarity and advanced features, and requires an Internet connection. You can rent an Xfinity Gateway or you can purchase your own compatible modem and router.
How does the home phone work with Xfinity?
To use Xfinity Voice service you need a telephone handset and electrical outlets. Inside wiring and jacks are not required for service. Handsets may be connected directly to a Comcast Wireless Gateway device, or inside wiring and jacks can be connected to provide phone service throughout a residence.
Is Xfinity Voice considered a landline?
Xfinity Voice is a digital VoIP (Voice over Internet Protocol) landline phone service carried over Xfinity internet instead of traditional telephone lines. VoIP phone service offers cleaner audio clarity as well as advanced features like three-way calling and voicemail-to-text messaging.
How do you hook up a landline with Xfinity?
To connect a telephone line:
- Connect one end of the phone cable to the Tel1 (Voice) port on the rear panel of the modem router.
- Connect the other end of the phone cable to the telephone.
- Call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489) or 1-855-OK-BEGIN and ask them to register the phone lines.
Do you need a modem for Xfinity Voice?
Unlike traditional home phones, Xfinity Voice operates over an Internet connection to give you amazing call clarity and other great features. That means it requires a voice modem to work.
Does Comcast phone work when power out?
Have you experienced a power outage? If so, you will need a backup power source to make emergency calls using your Xfinity Voice service. In the event of power outage, Comcast’s backup power solution will ensure your phone service remains available for up to 24 hours, provided that the network remains available.
How do I connect my landline phone to my modem?
If you have a dial-up modem, plug one end of a phone line into the “Line” port of the modem, and plug the other end into the wall jack. Then, connect another phone line from the phone to the “Phone 1” or “Tel 1” port on the modem.
Who has the cheapest landline phone service?
Cheapest landline services without internet
- CenturyLink – Basic Home Phone starting at $23.34/mo.*
- Cox – Voice Premier starting at $29.99/mo.*
- Spectrum – Spectrum Voice Basic service starting at $29.99/mo.*
- Verizon Fios – Digital Voice Unlimited Plan starting at $20/mo.*
How much does Xfinity Voice Unlimited cost?
Xfinity Voice Unlimited Saver
The Unlimited Saver plan includes unlimited nationwide calling and popular calling features like Caller ID, Call Waiting and Caller ID with Call Waiting, all for $20.00 per month (plus taxes and fees).
Does Xfinity phone have voicemail?
If you’re an Xfinity Voice customer, you can listen to and manage your voicemail online. To get started: Sign in to Xfinity Voice using your Xfinity ID and password. Your voicemail messages (both new and saved) will display.
What is Xfinity Voice equipment?
Xfinity Voice is our digital phone service known as VoIP (Voice over Internet Protocol). It takes your phone service online to give you amazing call clarity and advanced features, and requires an Internet connection. You can rent an Xfinity Gateway or you can purchase your own compatible modem and router.
What is Comcast Voice equipment charge?
They did it again. In January of 2020, Comcast Xfinity raised their modem rental fee to $14, up from $13 previously. This makes Xfinity’s xFi annual modem rental fee $168! If you have opted for the “xFi Complete”, as of late 2020 your cost is now $25/month ($300 per year)!
How does a voice modem work?
A voice modem is an analog telephone data modem with a built-in capability of transmitting and receiving voice recordings over the phone line. Voice modems are used for telephony and answering machine applications.
What is Xfinity Voice equipment?
Xfinity Voice is our digital phone service known as VoIP (Voice over Internet Protocol). It takes your phone service online to give you amazing call clarity and advanced features, and requires an Internet connection. You can rent an Xfinity Gateway or you can purchase your own compatible modem and router.
How do you answer Xfinity Voice?
Dial *99 or your home telephone number. When your personal greeting starts, press #. Enter your passcode when prompted.
How much does Xfinity Voice Unlimited cost?
Xfinity Voice Unlimited Saver
The Unlimited Saver plan includes unlimited nationwide calling and popular calling features like Caller ID, Call Waiting and Caller ID with Call Waiting, all for $20.00 per month (plus taxes and fees).
Why is my Xfinity phone line not working?
Begin Troubleshooting
Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.
Why can’t I receive calls on my landline?
If you are having problems receiving incoming calls on your landline phone, check the volume on the phone’s ringer and make sure it is loud enough to hear. You might also want to try calling your landline number to check whether your calls are automatically being transferred to voicemail.
Does Xfinity phone have voicemail?
If you’re an Xfinity Voice customer, you can listen to and manage your voicemail online. To get started: Sign in to Xfinity Voice using your Xfinity ID and password. Your voicemail messages (both new and saved) will display.
How do I make phone calls with Comcast?
Sign into the Xfinity Connect app with your Xfinity ID. If you haven’t already done so, activate your Voice2Go service. Tap the Dialer icon in the bottom left-hand corner of the screen, or from the left navigation menu. Dial the number you want to call.
Does Comcast charge for WiFi calling?
How much does WiFi calling cost? Calling U.S. Numbers: WiFi calling is available at no extra charge when you call U.S. numbers from anywhere in the world. You do use WiFi data for WiFi calling, and charges may apply through the WiFi service provider. This is most applicable when you’re in an international location.
What is * 60 on the phone?
Call Block, otherwise known as Call Screening, is a feature that allows you to block calls from up to 10 phone numbers within your local calling area for a low monthly rate. Turn on: Press *60. If prompted, press 3 to turn the feature on.
What does * 77 do on a landline?
Anonymous Call Rejection
Try this on your landline. Make sure your caller ID is activated. Dial *77. You should hear three beeps, which means that calls that come through as Private, Blocked or Anonymous will not come through.
What does * 82 do on a landline?
This Vertical Service Code, *82, enables calling line identification regardless of subscriber preference, dialed to unblock withheld numbers (private callers) in the U.S. on a per-call basis.
