How do I add an authorized user to my Comcast account?
7 min read
Asked by: Jenny Hanson
To add a new user, you can invite them by email or text message to create their own Xfinity account.
- Sign into My Account as the primary user.
- Click the Users tab at the top of the page.
- Click Add A New User underneath the list of current users.
- Select Manager, Member or Viewer, then click Continue.
How do I add an authorized user to my Comcast business account?
Invite a user
- Sign in to My Account and select Users from the account management menu.
- Select Invite User.
- Enter the new user’s email address and select Verify Email.
- Once the email address is verified, enter the new user’s first and last name and select the role that you wish to assign to them.
What is a secondary user on Comcast?
Secondary User Roles
The Manager role allows access to services, settings and billing features. The Member role allows access to some services and troubleshooting on an account and limited access to settings, but no access to billing settings within the account.
How do I authorize my Comcast account?
Go to xfinity.com/authorize from another device (like a mobile phone, tablet or desktop – not from your Roku). From the web browser, enter the six-digit code provided from the Roku device. Enter your Xfinity ID and password, then select Sign In. You’ll see a Success!
Why does my Xfinity account say access not authorized?
If someone’s having the “access not authorized” problem, it’s probably because of mismatched info for the same account confusing the system (different emails for the same phone numbers, or different phone numbers for the same email). Going through xfinity.com/getstarted will allow you to link the accounts.
Can you have 2 Xfinity accounts at the same address?
You can use your Xfinity ID to manage multiple accounts through Xfinity My Account online. Linking enables you to use one Xfinity ID to manage multiple Xfinity accounts/addresses.
Can I use my Xfinity stream away from home?
Over 250+ channels can be live streamed when you’re not home using the Xfinity Stream app and portal. You can also watch on the Xfinity Stream Beta app for Amazon Fire TV devices, as well as cast it to supported Chromecast devices.
Can I share my Xfinity account?
ANSWERED: How to Add, Invite, Manage, and Remove Users on Your Xfinity Subscriber Account. If you want to give other members of your household access to your master Xfinity account, you can create up to six distinct users online.
Can someone take over my Xfinity account?
What do I need in order to be eligible to take ownership of another person’s account? The current account can’t be past due. You will need to provide us with certain documentation including signatures from both the current and new account holders/primary users.
Can I change the primary account holder on Xfinity?
Only the account holder can authorize a credit check if one is required. Changing the Xfinity Internet primary user will automatically update your Xfinity Mobile primary user to that person.
Why are some Xfinity shows in home only?
There is a possibility that you are connected to the Xfinity internet connection, yet the device shows an “in-home only” error message. The quick fix to this issue is restarting the internet router and reconnecting the Xfinity device to the home network.
Is Xfinity customer service 24 hours?
Get 24/7 help with any questions you have.
How do I setup my Comcast wireless router?
Make sure it's finger tight. Now plug the power cord in here. And the other end into an electrical outlet these lights may blink for up to 5 minutes.
What’s the difference between a router and a modem?
Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.
Can I connect another router to my Xfinity router?
You can add a separate router to this configuration, but the router would still need to be connected to the Gateway via Ethernet, and the Gateways internal Wi-Fi adapter would need to be disabled (Bridge Mode).
Is Xfinity modem also a router?
When you lease an Xfinity Wireless Gateway, the router is built into it. The Wireless Gateway acts as a modem (connection to the Internet) and a router (connecting multiple devices within the home).
Is it better to have separate modem and router?
If you are looking for high performance and a customizable experience, separate devices are better. However, modem router combos are more convenient, easier to set up, and save space.
What is the most current Xfinity modem?
The Wireless Gateway 3 is the latest device from Xfinity, offering speeds over 700 Mbps.
How much is a modem and router from Xfinity?
If you’re signing up for Xfinity service, you have two options: rent a modem and router for a fee of $14/mo or purchase your own. While you might take comfort knowing that the Xfinity-provided device is compatible, it’s important to note that the rental will cost you about $168/year.
Should you buy your own modem or rent from Comcast?
You should rent a modem or router (or both) from your internet provider if you want upgrades, replacements, and technical support at no additional cost to you. If you want to save money over the long run and have more control over your internet connection, buy your own router.
Does Xfinity give free routers?
Comcast last month announced that it was giving its Flex streaming device to Internet-only customers for free, but the announcement did not mention one important detail: the “free” device is only given to Comcast broadband customers who spend $13 a month to rent Comcast’s xFi Gateway modem/router.
Do I need both a router and modem?
Routers and modems have traditionally been two separate devices that worked together to form your home network. However, with today’s technology, you don’t need a separate modem and separate router necessarily, as new combination modem and router units merge the two devices’ functions into one powerful gadget.
Is it better to connect Ethernet to modem or router?
Splendid. you need a single cable between the modem and the router and then as many as needed from the router to each device. if you plug devices directly on the modem you will not be able to access the internet from them. the router is the one sharing the single connection the modem offers.
Can I just buy a modem and have Internet?
Most Internet providers allow you to purchase your own modem and router separately, or a device that contains both—it’s up to you. Both options connect you to the Internet. Keep in mind that if you purchase a combined device, if one part breaks (i.e., the router or the modem) you will have to replace the entire system.
Do I need a router if my modem has Wi-Fi?
Do I Need a Modem and a Router? If you wish to use WiFi or connect numerous devices, you’ll need both a modem and a router. You can only connect one computer at a time because most modems only have one LAN Ethernet connector, but a modem won’t provide the same level of protection as a router.
Can you share internet between two houses?
Due to the distance between your two homes, you would in fact need a wireless network bridge (click here to see an example). This requires two routers (one at each home) pointing to one another.
Can you have two modems one house?
Two modems can be used in the same house, however, a second hard line of internet service will be needed. Every ISP (Internet Service Provider) just allows one modem per account; so, if someone wants to acquire a second modem, a second internet service has to be paid!
