Could I have the number to Xfinity?

Asked by: Leslie Robertson

1-800-934-64891-800-xfinity (1-800-934-6489). Select prompt #2 for Billing and Payments.

What is xfinity phone number?

1-800-XFINITY

You may obtain additional information about our current services, fees and prices online at www.xfinity.com or by calling us at 1-800-XFINITY.

How do I talk to an Xfinity agent?

On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.

How can I call 1-800-Xfinity?

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

How can I talk to a real person on the phone?

Google: Call 1-855-836-3987, press the numbers for your product type, and wait. Hewlett-Packard: Call 1-800-474-6836 and keep pressing 0 (this takes a while). HTC: Call 1-866-449-8358, select your language, and you’ll be connected to be a live rep. Hulu: Call 1-877-485-8411 and wait for a representative to pick up.

Is Xfinity customer service 24 hours number?

Chat with Xfinity

Get 24/7 help with any questions you have.

What phone number is 800 829 0922?

How to contact IRS customer service

How do you reach a human?

TIPS FOR GETTING TO A HUMAN:

1. Dial O, or try multiple zeros.
2. You can add the # key or the * key before and after a 0.
3. Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.
4. Being silent sometimes works (believe it or not some people still have rotary phones)
5. Speak non-sensible phrases to confuse computer.

What is involved in customer service?

Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

What is get human?

GetHuman launched about eight years ago as a website that helped people find the best contact number for specific companies and navigate their way through phone trees. It still offers self-service guides if you want to handle customer service obstacles on your own.

How do customer service representatives handle complaints?

A 5-step process for handling customer complaints

• Step 1: Dig deeper by asking the right questions. …
• Step 2: Identify the type of customer you’re dealing with. …
• Step 3: Respond to the customer quickly. …
• Step 4: Present a solution, and verify that the problem is solved. …
• Step 5: Log the complaint so you can track trends.

How do you address a complaint?

1. Stay Calm. It might be extremely difficult to do, you must stay calm when handling a customer complaint. …
2. Listen. Frequently, if a customer comes to you with a problem, it means that they want to be heard. …
3. Be Kind. …
4. Acknowledge the Issue. …
5. Apologize and Thank Them. …
6. Ask Questions. …
7. Make It Speedy. …
8. Document Their Responses.

How do I handle a complaint over the phone?

10 Steps to Handle a Tough Customer on the Phone

1. Listen. …
2. Provide validation to the caller. …
3. Don’t react emotionally. …
4. Train yourself to be pleasant. …
5. Find the root of the problem. …
6. Offer multiple solutions. …
7. Avoid putting a caller back on hold. …
8. Be honest, avoid vague terms, and don’t make promises you can’t keep.

What are the most common customer complaints?

Below are a few common customer complaints you can expect your service team to encounter.

• Long Wait on Hold. …
• Unavailable or Out of Stock Product. …
• Repeating the Customer’s Problem. …
• Uninterested Service Rep. …
• Poor Product or Service. …
• No First Call Resolution. …
• Lack of Follow Up. …
• New Product or Feature Request.

What are the 4 types of complaints?

When customers are dissatisfied with the service you’re providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.

What are the top 10 customer complaints?

Top 10 Customer Complaints Have About Your Customer Service

• I Can’t Talk To A Real Person. …
• It Takes Too Many Calls To Resolve An Issue. …
• The Company Takes Too Long To Respond. …
• The Customer Service Rep Was Not Professional. …
• The Staff Couldn’t Do Much To Help Me. …
• My Agent Seemed Like A Novice.

What are the types of complaint?

10 Types Of Customer Complaints

• 1) Public Multi-Media Complaint :
• 2) Serial Complaint :
• 3) First-time complaint :
• 4) Good Customer Complaint :
• 5) Personnel Complaint :
• 6) Product Specific Complaint :
• 7) Wait – Times Complaint :
• 8) Complaints because of misunderstanding :

What are the five types of complaints?

5 of the Most Common Types of Customer Complaints, and How to Handle Them

• The Meek Customer. The Meek Customer will avoid submitting a complaint because he or she doesn’t want to be a pain or believes you don’t care. …
• The Aggressive Customer. …
• The High Roller Customer. …
• The Rip-Off Customer. …
• The Chronic Complainer Customer.

What is a general complaint?

General Complaint means a Complaint that the Disciplinary Panel determines is not a Trade Mark Complaint or a Patent Complaint; Sample 1.

What are five possible causes of customer complaints?

Here are 10 most common reasons why our customers complain.

1. Not Keeping Promises. If you give a promise ensure you keep it. …
2. Poor Customer Service. …
3. Transferring From One CSR to Another. …
4. Rude Staff. …
5. No Omni-channel Customer Service. …
6. Not Listening to Customers. …
7. Hidden Information and Costs. …
8. Low Quality of Products or Services.

What three 3 Things do all customers want when they complain?

What Your Customers Want When Complain

• Customers want you to fix the problem. That’s what your customers normally want. …
• Customers want to hear your excuses. Emotions are a big part of customer experience. …
• Customers want to help you. …
• Customers want to break up with you.

How do you deal with problems and complaints?

Below, gain ten tips to help you deal with customer complaints – as gracefully and successfully as possible.

1. #1: Put Your Emotions Aside. …
2. #2: Avoid Challenging Their Complaint. …
3. #3: Thank Your Customer. …
4. #4: Acknowledge What They Say. …
5. #5: Offer Support. …
6. #6: Be Flexible. …
7. #7: Make Sure Your Customers Hear What You Are Saying.